Privacy
Privacy practices
This page explains how Bridge City Orthodontics handles information collected through this website. It is separate from our Notice of Privacy Practices (NPP), which governs protected health information (PHI) created or maintained as part of your care. Effective date: [INSERT DATE].
What we collect through this website
Our website is designed to collect as little as possible. If you submit a request through our consultation or contact form, we collect only the basics you provide — such as your name, email, phone number, preferred contact method, patient type, and a preferred appointment window — so we can respond and schedule your visit. We do not ask for medical details, symptoms, treatment history, photos, or insurance ID numbers through our website forms, and we ask that you not include that information online.
How we use it
We use the information you submit only to respond to your request, schedule or confirm a visit, and communicate with you about your inquiry. We do not sell your information.
Service providers
We use trusted service providers to operate our website and process form submissions on our behalf. These providers are permitted to use your information only to provide those services.
Analytics and tracking
At launch, our website does not use advertising pixels, session-replay tools, or marketing analytics that capture the contents of form fields. Basic, privacy-respecting server and content-delivery logs may be used to keep the site secure and reliable. If we add analytics in the future, we will do so in a way that does not transmit your form-field values or health-related details, and we will update this page.
Cookies
We aim to use only the cookies necessary for the website to function. We do not use cookies to build advertising profiles.
Your health information and the NPP
Information related to your actual care — appointments, records, and treatment — is protected health information and is handled under HIPAA and our Notice of Privacy Practices, not this website policy. You can request a copy of our Notice of Privacy Practices from our office at any time.
Children's privacy
We do not knowingly collect information directly from children through this site. Parents or guardians may contact us to schedule care for a minor.
Changes
We may update this page from time to time. Material changes will be reflected here with a revised effective date.
Contact
Questions about your privacy? Call or text us at (503) 944-9374 or email info@bridgecityorthodontics.com. You can also use our contact page.
Questions about your care or your privacy?
Call or text us — we're happy to help and to share our Notice of Privacy Practices on request.